This is the non-emergency NHS number which can provide information and advice in non-life-threatening situations.
It is a free number to call from all landlines and mobile phones and they are open 24 hours a day, 7 days a week, 365 days a year. The service is available in many different languages including BSL.
You can call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you may need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
NHS 111 is staffed by highly trained advisors who will ask you a series of questions to assess your symptoms and then direct you towards the correct service. This may be A&E, an urgent care centre, an out-of-hours doctor, a community nurse or a pharmacy.
For more information about the NHS 111 service, visit the NHS England website by clicking the link below:
Adapted from NHS England